Contact our Customer Service
Our Customer Service at your disposal
Whatever your need, our Customer Service is by your side to provide clear, timely, and accessible support. You have various channels available to contact us and receive assistance: choose the one that suits you best, with the assurance of always finding attention and care.
LIS Corner
The service is available for ticket purchases and any information regarding the booking, boarding, travel, and disembarking phases.
SMS + video call with a LIS interpreter within 24 hours:
+39.345.5927468
From Monday to Saturday from 8.00am to 8.45pm
Video call with a LIS interpreter:
- Tuesday from 8.30am to 1.30pm
- Thursday from 1.30pm to 3.30pm
- Saturday from 3.30pm to 8.45pm
For messages and video calls, if there is no coverage or excessive phone traffic, the customer will be contacted no later than 24 hours from the request.
