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Conditions of carriage 
People with reduced mobility 
Pets 
Services onboard 
Ports and Ticket Offices 
Weather 
Restrictions on vehicle disembarkation 
Local public transport and connections 
Parking Stations 
Accommodation available on board 
Boarding procedures 
Lost and found 
Compensation for mobility equipment 
Accessibility of the ports 
Guide to reach the replacement vehicle 
Fees, Compensation and Concession Agreement 
Customer Satisfaction Lines: Naples-Aeolian Islands-Milazzo, Porto Empedocle - Pelagie Islands, Trapani-Pantelleria
Lines: Milazzo-Aeolian Islands, Trapani-Egadi Islands, Palermo-Ustica