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    (Dogs, cats, other)
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Caronte & Tourist

Check-in & Boarding

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Definitions

Ticket: a ticket is a travel document not valid for boarding. Passengers will receive it after buying a travel on C&T's lines (by e-mail or by hand);

Check-in: it is a procedure necessary to obtain a boarding pass valid to go on board;

Boarding: it is a procedure carried out by shipboard staff. It regulates passenger's entry on board and it is needed to fill out travel papers.

 

When to do the check-in

You can do check-in operations only the departure's day. If you do the check-in through C&T's App a Qr code will be generated. It will be expired in 20 minutes then you need to refresh it (free charge operation).

 

Where to do the check-in

You can do the check-in:
- In Messina's ticket office located into "Rada San Francesco".
- In Villa San Giovanni's Terminal Ticketing through automatic cashiers.
- In Villa San Giovanni's Info Point located into the boarding area (5 € charged) - By C&T's App available for IOS and Android devices. Boarding will be allowed only having a Qr code or a RFID boarding pass.

In Messina

In Villa San Giovanni

Warning!
No check-in needed for ticket purchased at the ticket office the deparature's day. In this case you'll obtain a boarding pass valid for boarding.

 

The boarding

Boarding allowed after check-in operations. To go on board you'll need to show your boarding pass or Qr code to our staff.

A staff member will scan your boarding pass or QR code using a proper device.

Staff will not hold you boarding pass unless extraordinary cases planned by the Company.

Additional ID required during check-in and boarding if you own a special rate ticket (eg. Passenger resident in the Smaller Islands).