The Telepass service allows you to purchase and immediately collect tickets using the dedicated Telepass lane, enjoying the convenience of not having to leave your vehicle or wait in line at the ticket office.
What are the benefits of the service?
- Avoid stopping your car and getting out to go to the ticket office
- Skip the line at the ticket office
- Pay for your trips later directly through your Telepass account
- Always check the list of your individual trips in your reserved area on telepass.com
- Receive the invoice directly from Telepass
To learn about the rules and conditions of the service, refer to our section "Stretto di Messina - Transport Conditions".
How it works
Who is the service for?
YES: Telepass Family customers
NO: Telepass Prepaid customers
NO: Europass customers
The service is activated automatically with the first passage, and there are no additional costs beyond the Telepass subscription fee and our rates.
For customers affiliated with Consortiums and Service Companies, activation must be requested through the respective partner.
To access the service, simply:
- Correctly position your Telepass device inside your vehicle
- Enter the dedicated lane for telepayment services, identifiable by vertical and horizontal signage
- Slow down near the first barrier, stop at the column to collect your ticket, which will be automatically issued
- Clear the lane and head to the pre-boarding area
The crossing charges will be billed directly to your Telepass account, accessible through Telepass Club, your reserved area on telepass.com.
Tickets
Passengers with cars, buses, commercial vans up to 4.50 meters
These customers can purchase all types of tickets offered, which will be issued as follows:
- One-Way Ticket: A one-way ticket will be issued at the time of passage.
- Round Trip Same Day: A one-way ticket will be issued at the first passage. If the return is made by 04:00 the following day, a ticket will be issued based on the difference between the amount paid for the outward journey and the remaining balance for the round trip same-day rate.
- Round Trip within 3 Days: A one-way ticket will be issued at the first passage. If the return is made within three days (starting the day after the outward journey), a ticket will be issued for the difference between the amount paid for the outward journey and the remaining balance to reach the round trip within 3 days rate.
- Round Trip within 90 Days: Two tickets will be issued, one for the outward journey and one for the return journey, both at the full price.
The rates for the various types of tickets can be consulted at the following link: Caronte & Tourist Timetable.
Commercial Vehicles
From Villa San Giovanni, a round-trip ticket will be automatically issued. If the customer has previously purchased a one-way ticket via the Messina lane, a return ticket will be issued on the next passage (if it occurs within 60 days from the outward journey). The fare will be calculated based on the difference, similar to other vehicles mentioned above.
From Messina, an outbound ticket will be issued automatically in exceptional cases.
Fidelity Card Holders
Users of Navigo Per Te can take advantage of the loyalty plan benefits by linking their Telepass device (OBU) to their Navigo Per Te profile within the reserved area.
Anyone with a fidelity card, such as TT Card or CartaClub, must explicitly request the association of their card number with their Telepass device number to benefit from the discounts provided.
Incorrect Ticket Procedure
In case of a fare calculation error, the customer should proceed to the Info Point or the pedestrian ticket office in Messina. Here, the customer, with their vehicle registration book and Telepass device, can request a new ticket with the correct amount. At the same time, by returning the incorrect ticket, the cancellation process will be initiated.
For further information about the service, visit www.telepass.com or contact us at the email address servizioclienti@carontetourist.it.