A great innovation now on the Strait of Messina!
The Telepass service allows you to purchase and collect our tickets at the same time, using the dedicated Telepass lane, enjoying the convenience of not having to alight from your vehicle and having to line up at the ticket office.
"Telepass" Electronic Toll Service
What are the advantages of the service?
- Avoid having to stop the car to go to the ticket office
- Avoid queues in the ticket office
- Pay for your trips in a deferred manner, charged directly to your Telepass account
- Continuous access to list of individual trips via your account on telepass.com
- Receive the Telepass invoice directly
To find out the terms and conditions of the service, please see our section Strait of Messina - Terms of transport.
How it works
To whom is the service addressed?
- YES Telepass Family Customers
- NO Rechargeable Telepass Customers
- NO Europass Customers
The service will be activated automatically upon the first transit and will not incur any additional charges other than the Telepass fee and our tariffs.
For customers with affiliations with Service Companies and Consortiums, activation must be requested through your own partner.
Access to the service only requires you to:
- Correctly position your Telepass inside the vehicle
- Take the dedicated lane bearing the Telepass brand, recognisable by vertical and horizontal signage
- Slow down near the first barrier, stopping at the column to collect the ticket that will be issued automatically
- Leave the lane and head to the pre-embarkation area
The cost of transit will be charged directly to your Telepass account, which can be consulted within Telepass Club, your reserved area on telepass.com.
Tickets
- Passengers with an accompanying vehicle, coach or commercial van up to 4.50 metres
Such categories of customers will be able to purchase all types of tickets available, which will be issued in the following manner:
For example, passengers with car onboard:- One Way ticket
At the time of the first trip, a one way ticket will be issued. - Same-day return ticket
At the time of the first trip, a one-way ticket will be issued; if the return trip takes place no later than 4:00 am of the following day, approaching the Telepass column a ticket will be issued with the remaining amount of the Same-day return ticket fare. - Return within 3 days ticket
At the time of the first trip, a one-way ticket will be issued; if the return trip takes place within three days (considered from the day after the departure), approaching the Telepass column a ticket will be issued with the remaining amount of the Return within 3 days ticket fare. - Return within 90 days ticket
Two tickets will be issued, both at the price of one-way ticket.
- One Way ticket
For further information about the different types of ticket and their relative fares you can visit the following link: carontetourist.it/en/caronte/schedule-strait-messina-passengers.
- Commercial vehicles
- From Villa San Giovanni a round-trip ticket will be automatically issued. If the customer has previously purchased a one-way ticket via the Telepass track in Messina, a return ticket will be issued on the next passage (if this passage occurs within 60 days of the outward journey). The fare will be calculated by difference as for the other means of transport mentioned above.
- From Messina, exceptionally, a one-way ticket will be issued automatically.
Loyalty card holders
Navigo Per Te users can take advantage of the benefits of the fidelity plan by connecting their Telepass device (OBU) to their Navigo Per Te profile within the reserved area.
Anyone holding a fidelity card, such as TT Card or CartaClub, must make an explicit request to match the card number with the relevant Telepass device number in order to take advantage of the discounts provided.
Wrong ticket procedure
In the event of a fare calculation error, it will be necessary to go to the TelepassPoint or the Messina pedestrian ticket office. Here the customer, equipped with the vehicle registration book and Telepass device, can request a new ticket with the correct amount. At the same time, by handing over the wrong ticket in its original form, the ticket can be cancelled.
For further information on the service please visit www.telepass.com/en/consumer/services/ferries or contact us by email servizioclienti@carontetourist.it.